ABOUT US

AI-Robots.Online,is owned by Hong Kong Timeless Technology Co., Ltd. It was established in 2010. Having been deeply involved in the supply chain of China's intelligent manufacturing factories for more than ten years, it is committed to providing high - tech products for global customers, achieving high efficiency and convenience, solving practical problems, and helping people pursue a better life. Our product range includes AI robot - education kits, smart home products, works of living art, and imaging accessories.

Offer highly professional & top - quality products

Based on China's strong manufacturing industry, ai-robots.online Supply Chain has rich production experience and strong R & D capabilities, and can provide highly professional and top - quality products for global customers.

We are strict in choosing brands for our official agency. All the brands represented by the OEM factory's product indurstries have been deeply cultivated for many years and are highly mature, but their brand premiums are not high yet, so as to provide global customers with high - quality products with price advantages.

In addition, we have a research and development center for market demands, providing unique and cutting - edge technological products to better serve people's lives with technology.

Friendly customer relationships

We hope to establish friendly, honest and long - term relationships with our customers, treating every customer as a friend. Therefore, throughout the whole process, we will strive to be honest, comprehensive and meticulous. At the same time, we will provide professional, high - quality products, a good user experience, product safety, focus on service life, and offer good services for customers to pursue a better life.

To be our customer

If you choose to be our customer, you will get a reasonable price matching high quality, extremely professional products, product after - sales service with good warranty, the guarantee of passing complete electrical safety certifications, as well as warm - hearted customer service and a pleasant shopping experience.We believe that peace, friendship, care and mutual love can make the world we live in a better place. We carry this spirit through the business world we are engaged in and pursue a wonderful life together with you who share the same values as us.

If one or more of the products you received shows quality issues within the warranty period, you can return it to receive a form of compensation.Some products have different policies or requirements associated with them. Below please find the procedure of our warranties: Take a video or some photos showing the issue occurred with this item and contact us to submit your claim; We will contact you for more information or give you a response within 48 hours; If a product is still covered by our warranties, you may have to return it. The responsibility for paying the return shipping fees depends on the actual problem of the item you want to return. Note: - Please check all items for quality issues within 3 days of delivery. If there are any quality issues, please contact us within the warranty period. - The warranty period for an item begins on the day the item is delivered to you. Warranty exclusions: If a product is defective before you start using it or is not working, you can return it to us within the validity period of our warranties. Note: - Please check all items for quality issues within 3 days of delivery. If there are any quality issues, please contact us within the warranty period. - The warranty period for an item begins on the day the item is delivered to you.For more details,please reference the our service term.